Unified CX Agentic AI Platform
for Enterprises

Unified CX Agentic AI Platform
for Enterprises

Agentic AI CX Platform for delivering automated, integrated and omnichannel customer experience
across the entire customer journey.
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The Choice of Customer Centric Brands Across Industries
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Reinventing Customer Experience
for Enterprises
Break free from legacy CX. Transform every customer interaction and unlock seamless, intelligent, unified customer journeys, powered by the leading AI customer support platform for enterprises
Eliminate Friction and Delays
Remove legacy CX bottlenecks that slow down your operations. No more long wait times, delayed resolutions, or frustrated customers. Deliver instant, accurate responses and proactive support with our Agentic AI customer experience platform, powered by intelligent automation and AI voice agents.
Unify Every Customer Touchpoint
Eliminate disjointed channels and inconsistent experiences. Bring together voice, chat, email, social, and more into a single omnichannel customer support platform. Deliver hyper-personalized, seamless customer journeys at every stage with our Agentic AI  platform.
Maximize Efficiency, Minimize Costs
Automate repetitive CX workflows, reduce agent workload, and drive significant cost efficiency. Empower human agents with AI-driven insights, real-time recommendations, and backend automation. Achieve more with less, without compromising on service quality through intelligent customer support automation.
Unify Every Customer Touchpoint
Eliminate disjointed channels and inconsistent experiences. Bring together voice, chat, email, social, and more into a single omnichannel customer support platform. Deliver hyper-personalized, seamless customer journeys at every stage with our Agentic AI  platform.
Maximize Efficiency, Minimize Costs
Automate repetitive CX workflows, reduce agent workload, and drive significant cost efficiency. Empower human agents with AI-driven insights, real-time recommendations, and backend automation. Achieve more with less, without compromising on service quality through intelligent customer support automation.
Drive Loyalty and Business Growth
Broken CX erodes trust and impacts your brand. Rezo’s Agentic AI turns every interaction into a growth opportunity. Boost conversions, improve NPS, enhance first-call resolution, and strengthen customer loyalty with a customer experience automation platform that continuously learns and optimizes customer journeys.
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Meet Your Agentic AI CX Powerhouse
The Agentic AI CX Platform that acts as your enterprise’s intelligent and proactive customer support team, working round the clock to delight your customers across every channel with seamless omnichannel customer support.
AI NATIVE. ALWAYS EVOLVING.

Agentic AI Agents for Hyper-personalized Interactions

Deliver contextual, omnichannel customer support across every channel with seamless, human-like conversations in 30+ languages, powered by advanced AI voice agents and intelligent automation.
Proactively engage customers by anticipating needs, identifying intent, and reaching out before they even ask, enabled by our Agentic AI customer experience platform.
Ensure effortless handoff to human agents for complex cases, maintaining continuity and personalization so every interaction feels natural, consistent, and experience driven.
Learn More

Agentic AI Intelligence for Precision Quality Assurance

Gain a 360° view of every customer interaction with advanced speech analytics, emotion detection, and sentiment analysis powered by our Agentic AI platform.
Instantly identify customer priorities, emerging trends, compliance gaps, and agent performance insights using intelligent customer support automation and real-time monitoring.
Transform every conversation into actionable intelligence enabling continuous improvement, better decision-making, and higher-quality outcomes with AI-driven QA automation.
Learn More

Real-time Agentic AI Guidance for Agents

Instantly surface the right answers from dynamic knowledge bases during live interactions with our Agentic AI CX platform, enabling faster and more accurate responses to customers.
Enable agents with AI-powered upsell and cross-sell suggestions in real time, personalized for every customer and context, delivering proactive customer support.
Guide your team with real-time prompts, next-best-action recommendations, and proactive alerts, boosting agent confidence, accuracy, and outcomes across all support channels.
Learn More

Agentic AI Agents for Hyper-personalized Interactions

Deliver contextual, omnichannel customer support across every channel with seamless, human-like conversations in 30+ languages, powered by advanced AI voice agents and intelligent automation.
Proactively engage customers by anticipating needs, identifying intent, and reaching out before they even ask, enabled by our Agentic AI customer experience platform.
Ensure effortless handoff to human agents for complex cases, maintaining continuity and personalization so every interaction feels natural, consistent, and experience driven.
Learn More

Agentic AI Intelligence for Precision Quality Assurance

Gain a 360° view of every customer interaction with advanced speech analytics, emotion detection, and sentiment analysis powered by our Agentic AI platform.
Instantly identify customer priorities, emerging trends, compliance gaps, and agent performance insights using intelligent customer support automation and real-time monitoring.
Transform every conversation into actionable intelligence enabling continuous improvement, better decision-making, and higher-quality outcomes with AI-driven QA automation.
Learn More

Real-time Agentic AI Guidance for Agents

Instantly surface the right answers from dynamic knowledge bases during live interactions with our Agentic AI CX platform, enabling faster and more accurate responses to customers.
Enable agents with AI-powered upsell and cross-sell suggestions in real time, personalized for every customer and context, delivering proactive customer support.
Guide your team with real-time prompts, next-best-action recommendations, and proactive alerts, boosting agent confidence, accuracy, and outcomes across all support channels.
Learn More

Your CX – Custom Built with Agentic AI

Orchestrate your CX journeys

Agentic AI platform for enterprises that adapts to your CX goals. Turn your CX vision to reality, modularize our Agentic AI elements that can seamlessly plug into any process and deliver measurable outcomes across all channels.

Modular by
Design

Combine any components to achieve your CX goals, any way you need.

Omnichannel, Contextual Journeys

Seamlessly switch between chat, voice, and human assistance with full context preserved

Objective-Driven Automation

Whether it’s reducing resolution times, automating complex cases, or boosting engagement, our platform adapts to your goals.

Human in-loop Optionality

For complex or sensitive cases, effortlessly involve your human agents and see our AI Agents work in perfect harmony.

"Rezo's solution provided us with invaluable insights into customer behavior, enabling us to refine our sales processes, proactively address concerns, and achieve remarkable improvements in Conversion Rates."

Rajat Singh
General Manager, Central Sales
100%
Call Monitoring
and Auditing
22%
Increase in
Customer Satisfaction
9.44%
Hot Leads Conversion
Rate with Rezo

"Rezo has enabled us to digitize conversations with our customers. We have a lot of customers and we are trying to give a standard experience and automate a lot of these customer conversations. Rezo has made this possible for us and it is going quite well."

Noritaka Wakuda
Managing Director, Suzuki Digital Pvt. Ltd.
8500
Leads Generated
per Day
6 Lakhs
Appointments Booked
per Month
75%
Reduction in
Agent Workload

"We are thrilled to announce the successful automation of our voice bot call center! Rezo's efforts have not only streamlined our operations but also significantly enhanced customer experience and efficiency."

Suresh Chand
Sr. Vice President Service
66%
Automation of
Inbound Interactions
22.4%
CSAT Boost due to
24*7 Serviceability
38.6%
Reduction in
Average Handle Time
Trust your CX to a platform
that's fully compliant
with the world’s most rigorous security and privacy standards, so your data is always protected!
HIPAA
ISO 2019
GDPR
ISO 2022
HIPAA
ISO 2019
GDPR
ISO 2022
SOC 2
ISO 2015
PCI DSS
SOC 2
ISO 2015
PCI DSS
HIPAA
ISO 2019
GDPR
ISO 2022
HIPAA
ISO 2019
GDPR
ISO 2022
SOC 2
ISO 2015
PCI DSS
SOC 2
ISO 2015
PCI DSS
Awards and Recognitions
Celebrating Rezo's Excellence and Innovation in AI-Powered Customer Interactions
Award 1
Startup Maharathi Challenge Winner in AI Startup Mahakumbh 2025
Award 2
Transformative AI Startup in Customer Service | TiEcon 2025
Award 3
Best Use of Technology to Revolutionise CX Award | FUTECH 2025
Award 4
Best Agentic AI Platform for CX | CX Strategy Summit Award
Award 5
Best Use of AI in a Customer Service Application Award | FUTECH 2025
Award 6
Best Use of AI in Automation | GAISA 2025
Award 7
NASSCOM Emerge 50 Winner in Enterprise Tech
Award 8
Best use of AI in Customer Support | CX Decode 2025
Award 9
Runner Up in Mobility and Automobile Innovation Lab
Ideas and Insights
Stay ahead with the latest trends, strategies, and innovations in AI-driven customer experience.
Explore our recent blog articles.
Unlock Smarter AI Driven Customer Experience
Speak with our experts to see how intelligent customer engagement automation can help boost efficiency, reduce costs, and deliver seamless omnichannel customer experience.
Contact Us